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Shipping and

Delivery Policy

Effective Date: January 10, 2023

At Teddy Bear Doodles LLC, we strive to provide the best experience for families welcoming a new puppy into their lives. Below are our policies for picking up or delivering your puppy:

In-Person Pick-Up

  • Preferred Option: We encourage families to pick up their puppies in person from our home near Grand Rapids, Michigan.

  • Appointment Required: Pick-up appointments are scheduled to ensure a smooth process for both the puppies and the new families.

  • Puppies are typically ready to go home at 8 weeks of age, and you will be contacted to arrange a convenient time for pick-up.

  • Please bring a safe carrier for transporting your puppy home.

Delivery via 3rd Party Service

  • Flight Nanny or Delivery Service: If you cannot pick up your puppy in person, we can help arrange delivery through a trusted 3rd party service. This option ensures that your puppy is transported safely and with care.

  • Delivery Fees: The cost of delivery is not included in the purchase price of the puppy. Delivery fees are determined by the 3rd party service and will vary based on location and travel arrangements.

  • Coordination: We will connect you with the delivery provider to finalize the arrangements. Payment for delivery will be made directly to the 3rd party service.

  • Delivery Options:

    • Flight Nanny: Your puppy will travel with a dedicated flight nanny in the airplane cabin to your nearest major airport.

    • Ground Transport: Available for some locations; inquire about availability and pricing.

General Information

  • Health and Safety: All puppies travel with a health certificate from our veterinarian to ensure they are fit for transport.

  • Delivery Timeline: Delivery dates will be coordinated with you and the 3rd party provider. We recommend early planning to ensure availability.

  • Responsibility: Once the puppy is handed over to the 3rd party delivery service, we are no longer responsible for the puppy’s care during transport.

Contact Us

For questions or to arrange delivery or pick-up, please contact us at:
Email: kristy@teddybeardoodle.com
Phone: 616-287-0891

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